WELCOME BABE!

By now you have booked your upcoming Boudoir Session with The Confident & Co by Lollie Claire Photography! I just want to say a huge thank-you for trusting us to help you on your empowerment journey! The Client Lounge was built to give our clients the most incredible service leading up to their session.

Below you will find the following important details. You will likely refer back the the client lounge ,any times leading up to your session. So do not forget to book mark it for future reference babe!

  • Studio Address/Contact Details/Hours

  • Reschedule/ Cancelation Fee Details

  • Shoot Days

  • Shoot Timeline

  • Where to book for your Hair & Makeup

  • Where to source beautiful lingerie

 

STUDIO ADDRESS

Our Luxury Boudoir Studio is located in the heart of Balgownie within a residential studio. It is fitted out with luxury furniture, decor & views that look out the ocean.

Address: 31 Peace Crescent, Balgownie NSW 2519
Please enter 25 Peace Crescent Balgownie into your gps to bring you to our address.

Contact Number: 0400 980 388
Office Hours: 9am - 4pm | Monday to Friday by appointment only
Shoot Days: Friday (Sessions start @ 9.30am)

REBOOKING TERMS

Session Fee Terms and Cancellation/Rescheduling Policies: 

Please keep in mind that due to the nature of our business, Session Fees are not refundable for any reason should you decide to cancel your session

  • Reschedules and Rescheduling Fees: We do offer 1 (one) complimentary reschedule if a minimum of 60 days’ notice is given to us in writing to our email. Should the need arise to reschedule or cancel your session within 60 days of the scheduled session, the following reschedule fees will apply. Rescheduling fees will automatically be processed to the card on file, (provided at the time of booking). Fees must be paid before a new date will be given. Reschedules must be held within 365 days of original session date, or our soonest available appointment should there not be one available within 365 days of original date. Should you email us with a request to reschedule, we must receive a response back within 5 business days or else we will consider the session cancelled and the Session Fee forfeited. 

  • Second Reschedule: Should the need arise for a second reschedule, regardless of time before session, a $150 Fee will incur.

  • Within 30 Days of Scheduled Session: Should you reschedule or cancel for any reason within 30 days of your scheduled session date, a $200 Fee will incur. 

  • Within 14 Days of Scheduled Session: Should you reschedule or cancel less than 14 business days in advance, a $300 Fee will incur. 

  • Within 72 Hours of Scheduled Session: Should you reschedule or cancel less than 72 hours in advance, a $400 Fee will incur. 

  • No-Show Fees: If for any reason you should fail to arrive for your scheduled session, a $750 Fee will incur (50% of our minimum purchase requirement).

Should the above Fees be charged to the card on file and decline, these Fees will be sent to collections if they are more than 30 days past due.

 In order to treat all clients equally, these terms are not negotiable and will be enforced regardless of circumstances. All of these terms are also outlined in the contract which you have signed.

SHOOT TIMELINE

Below you will find the timeline for your session. All sessions in 2023 start at 9am unless otherwise discussed. Plan to arrive on time, take traffic into consideration.

  • The Session: 9:30AM-10.45AM

  • Viewing & ordering your photos: 11.00AM-11:30AM